Terms and Conditions of Sale
Orders
Any order placed on the site implies acceptance of these General Terms and Conditions of Sale.
An order confirmation is sent automatically by email after validation.
Bahia Concept Store reserves the right to cancel any order in case of stock or payment issues.
💳 2. Payment
Payment is made online by credit card via a secure platform.
The order is validated only after payment confirmation.
🚚 3. Delivery
Deliveries are made exclusively to relay points.
Shipping costs are calculated and added when placing the order.
Delivery times are indicative and may vary. Delays beyond our control may occur.
⚠️ 4. Delivery Responsibility
Bahia Concept Store cannot be held responsible in case of:
- Delivery delay
- Loss of package
- Damaged package
However, we will do our best to assist you with the carrier.
👉 Delivery insurance (optional and paid) may be offered.
🔁 5. Returns, exchanges and credits
No refunds are issued.
Customers have a period of 14 days after receipt to request a return.
👉 All requests must be made by email to:
📩 Bahiaconceptstore@hotmail.com
No returns will be accepted without prior request.
🎁 6. Exchange or Credit
Items can be:
- Exchanged (subject to availability)
- or result in a credit note
Credit notes are valid for 1 month from their issue date.
They are sent after receipt and verification of the returned item.
📦 7. Return Conditions
Items must be returned:
- Unworn
- Unwashed
- In their original condition
Any item not complying with these conditions will be refused.
Return costs are the responsibility of the customer.
👗 8. Products
Items offered are described as accurately as possible.
One-size items are designed to fit different body types (indications given for informational purposes).
Colors may vary slightly depending on screens.
⚖️ 9. Responsibility
Bahia Concept Store cannot be held responsible for indirect damages related to the use of the site or products.
📩 10. Contact
For any questions:
📧 Bahiaconceptstore@hotmail.com
📦 GENERAL TERMS OF SALE – BAHIA CONCEPT STORE
🇪🇸 SPANISH VERSION
🛍️ 1. Orders
Any order placed on the site implies acceptance of these General Terms of Sale.
A confirmation email will be sent automatically after order validation.
Bahia Concept Store reserves the right to cancel any order in case of stock or payment issues.
💳 2. Payment
Payment is made online by credit card via a secure platform.
The order will only be validated after payment confirmation.
🚚 3. Shipping
Shipments are made exclusively to collection points (relay points).
Shipping costs are calculated and added at the time of purchase.
Delivery times are indicative and may vary. Delays beyond our control may occur.
⚠️ 4. Shipping Liability
Bahia Concept Store is not responsible in case of:
- Delivery delays
- Package loss
- Damaged package
However, we will do our best to assist with arrangements with the carrier.
👉 Shipping insurance (optional and paid) can be purchased.
🔁 5. Returns, exchanges and vouchers
No refunds are granted.
Customers have a period of 14 days from receipt to request a refund.
👉 It is mandatory to contact us in advance by email:
📩 Bahiaconceptstore@hotmail.com
Returns without prior contact will not be accepted.
🎁 6. Exchanges or vouchers
Items can be:
- exchanged (subject to availability)
- or result in a voucher
The voucher will be valid for 1 month.
It will be shipped upon receipt and verification of the returned item.
📦 7. Return Conditions
Items must be returned:
- Unused
- Unwashed
- In their original condition
Any item not meeting these conditions will be rejected.
Return costs are borne by the customer.
👗 8. Products
Products are described as accurately as possible.
Universal sizes are designed to adapt to different body types (indications).
Colors may vary slightly depending on the screen.
⚖️ 9. Responsibility
Bahia Concept Store is not responsible for indirect damages resulting from the use of the site or products.
📩 10. Contact
For any questions:
📧 Bahiaconceptstore@hotmail.com